> ## Documentation Index
> Fetch the complete documentation index at: https://docs.subotiz.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Object

Dispute entity field reference.

| Field                 | Type   | Desc                                                                                                                                                                                                                                                                                                                                                                                                                                                                      |
| --------------------- | ------ | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| id                    | string | Subotiz dispute ID                                                                                                                                                                                                                                                                                                                                                                                                                                                        |
| channel\_dispute\_id  | string | Channel dispute ID                                                                                                                                                                                                                                                                                                                                                                                                                                                        |
| merchant\_id          | string | Merchant ID                                                                                                                                                                                                                                                                                                                                                                                                                                                               |
| order\_id             | string | Order ID                                                                                                                                                                                                                                                                                                                                                                                                                                                                  |
| payment\_channel      | string | Payment channel                                                                                                                                                                                                                                                                                                                                                                                                                                                           |
| payment\_method       | string | Payment method                                                                                                                                                                                                                                                                                                                                                                                                                                                            |
| dispute\_status       | string | Dispute status:<br />inquiry\_needs\_response - merchant needs to respond (inquiry)<br />inquiry\_under\_review - under review (inquiry)<br />case\_closed - case closed<br />needs\_response - merchant needs to respond<br />under\_review - under review<br />won - dispute won<br />lost - dispute lost<br />open - unresolved<br />pending\_customer\_response - pending customer response<br />needs\_response\_appealable - merchant needs to respond (appealable) |
| dispute\_reason       | string | Dispute reason:<br />unauthorized<br />product\_not\_received<br />product\_unacceptable<br />credit\_not\_processed<br />duplicate<br />subscription\_canceled<br />unrecognized<br />incorrect\_charge\_amount<br />payment\_by\_other\_methods<br />remittance\_processing\_error<br />others                                                                                                                                                                          |
| order\_amount         | string | Order amount                                                                                                                                                                                                                                                                                                                                                                                                                                                              |
| order\_currency       | string | Order currency                                                                                                                                                                                                                                                                                                                                                                                                                                                            |
| dispute\_amount       | string | Dispute amount                                                                                                                                                                                                                                                                                                                                                                                                                                                            |
| dispute\_currency     | string | Dispute currency                                                                                                                                                                                                                                                                                                                                                                                                                                                          |
| dispute\_create\_time | string | Dispute creation time                                                                                                                                                                                                                                                                                                                                                                                                                                                     |
| dispute\_update\_time | string | Last update time                                                                                                                                                                                                                                                                                                                                                                                                                                                          |
| dispute\_due\_time    | string | Response due time                                                                                                                                                                                                                                                                                                                                                                                                                                                         |