事件列表
事件对象
| 属性 | 类型 | 描述 | 示例 |
|---|---|---|---|
| id | string | Subotiz 争议 ID | 583570323576728234 |
| channel_dispute_id | string | 渠道争议 ID | dp_1OqFkP2eZvKYlo2C |
| merchant_id | string | 商户 ID | 100010 |
| order_id | string | 交易单 ID | order_1769076135405830680 |
| payment_channel | string | 支付渠道 | stripe |
| payment_method | string | 支付方式 | card |
| dispute_status | string | 争议状态：inquiry_needs_response - 待商家回应（查询）inquiry_under_review - 审核中（查询）case_closed - 已关闭needs_response - 待商家回应under_review - 审核中won - 争议胜诉lost - 争议败诉open - 尚未解决pending_customer_response - 待客户回应needs_response_appealable - 待商家回应（可申诉） | needs_response |
| dispute_reason | string | 争议原因：unauthorized - 客户未授权购买商品或服务product_not_received - 客户未收到商品或服务product_unacceptable - 客户报告商品或服务与描述不符credit_not_processed - 未为客户处理退款或信贷duplicate - 交易重复subscription_canceled - 订阅已取消unrecognized - 客户无法识别的交易incorrect_charge_amount - 收费金额有误payment_by_other_methods - 客户通过其他方式付款remittance_processing_error - 汇款问题others - 其他 | unauthorized |
| order_amount | string | 订单金额 | 100.00 |
| order_currency | string | 订单币种 | USD |
| dispute_amount | string | 争议金额 | 100.00 |
| dispute_currency | string | 争议币种 | USD |
| dispute_create_time | string | 争议创建时间（RFC3339） | 2026-03-15T08:30:00Z |
| dispute_update_time | string | 最后更新时间（RFC3339） | 2026-03-15T08:30:00Z |
| dispute_due_time | string | 回应截止日（RFC3339） | 2026-03-22T08:30:00Z |
示例
{
"id": "583570323576728234",
"type": "v2.disputes.created",
"created": "2026-03-15T08:30:00Z",
"data": {
"id": "583570323576728234",
"channel_dispute_id": "dp_1OqFkP2eZvKYlo2C",
"merchant_id": "100010",
"order_id": "order_1769076135405830680",
"payment_channel": "stripe",
"payment_method": "card",
"dispute_status": "needs_response",
"dispute_reason": "unauthorized",
"order_amount": "100.00",
"order_currency": "USD",
"dispute_amount": "100.00",
"dispute_currency": "USD",
"dispute_create_time": "2026-03-15T08:30:00Z",
"dispute_update_time": "2026-03-15T08:30:00Z",
"dispute_due_time": "2026-03-22T08:30:00Z"
}
}
{
"id": "583570323576728235",
"type": "v2.disputes.updated",
"created": "2026-03-18T10:15:00Z",
"data": {
"id": "583570323576728234",
"channel_dispute_id": "dp_1OqFkP2eZvKYlo2C",
"merchant_id": "100010",
"order_id": "order_1769076135405830680",
"payment_channel": "stripe",
"payment_method": "card",
"dispute_status": "under_review",
"dispute_reason": "unauthorized",
"order_amount": "100.00",
"order_currency": "USD",
"dispute_amount": "100.00",
"dispute_currency": "USD",
"dispute_create_time": "2026-03-15T08:30:00Z",
"dispute_update_time": "2026-03-18T10:15:00Z",
"dispute_due_time": "2026-03-22T08:30:00Z"
}
}